Upgrade payment made but my account not upgraded

cjohnson6
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12 years 11 months ago #186001 by cjohnson6

Upgrade payment made but my account not upgraded was created by cjohnson6

Yesterday I paid via Paypal to upgrade. The payment was under review but has now been completed and money taken from my bank account. However my account is still shown as a free account. Can you check this

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nant
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12 years 11 months ago #186007 by nant

Replied by nant on topic Re: Upgrade payment made but my account not upgraded

cjohnson6 wrote: Yesterday I paid via Paypal to upgrade. The payment was under review but has now been completed and money taken from my bank account. However my account is still shown as a free account. Can you check this

We see it still in a pending status.
Once paypal clears this your subscription will be automatically activated.

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