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Lifetime Support Question

14 years 3 months ago #140059 by steinsandy
Lifetime Support Question was created by steinsandy
Hello, I have a membership site I use CBon that has 120 members. Right now the starter package would do for it but if I buy it at 95€ + 95€ for lifetime support then later upgrade step by step to the unlimited member package (I have big plans) how does that effect the original lifetime support purchase?
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Cassandra Patton
Founder of Campaign Promotions
Promoting Experts in the Virtual Marketplace
campaign-promotions.com

Joomla 2.5.18 & 3.2.2 * CB 1.9.1 * CB Subs 2.0.0 * PHP 5.3.28 * Opera, Firefox, IE & Chrome (all most current versions) * Hosted by Host Gator

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14 years 3 months ago #140082 by krileon
Replied by krileon on topic Re:Lifetime Support Question
Lifetime support is lifetime, upgrading your license to more users will not invalidate your support. You will still have lifetime support, so no worries.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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14 years 3 months ago #140091 by steinsandy
Replied by steinsandy on topic Re:Lifetime Support Question
Thank you for that answer :)

What about CB Docs? Does CB Subs not include any amount of CB Docs?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Cassandra Patton
Founder of Campaign Promotions
Promoting Experts in the Virtual Marketplace
campaign-promotions.com

Joomla 2.5.18 & 3.2.2 * CB 1.9.1 * CB Subs 2.0.0 * PHP 5.3.28 * Opera, Firefox, IE & Chrome (all most current versions) * Hosted by Host Gator

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48541
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  • Karma: 1445
14 years 3 months ago #140122 by krileon
Replied by krileon on topic Re:Lifetime Support Question

What about CB Docs? Does CB Subs not include any amount of CB Docs?

No, documentation subscription is separate from that of CBSubs. CBSubs was priced to cover itself and its future development, not to include documentation subscription content sorry.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

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