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Cannot upload avatar

11 years 10 months ago - 11 years 10 months ago #214736 by Johnysnake
Cannot upload avatar was created by Johnysnake
When users of my website try to upload a avatar (image) they get the message:
Profile image : The file exceeds the maximum size of 500 kilobytes

Even though, the file size is a lot lower.

Is there any solution to solve this? Or is it a bug?

Edit: I saw on the forums that the solution was to reinstall CB 1.9 ( www.joomlapolis.com/downloads/doc_details/451-community-builder-19-package ). But i just did and i still have the same issue. Users cannot upload a own image.

Profile image : The file exceeds the maximum size of 2000 kilobytes




Joomla! 2.5.7
CB 1.9
Last edit: 11 years 10 months ago by Johnysnake.

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  • nant
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11 years 10 months ago #214746 by nant
Replied by nant on topic Re: Cannot upload avatar

Johnysnake wrote: When users of my website try to upload a avatar (image) they get the message:
Profile image : The file exceeds the maximum size of 500 kilobytes

Even though, the file size is a lot lower.

Is there any solution to solve this? Or is it a bug?

Edit: I saw on the forums that the solution was to reinstall CB 1.9 ( www.joomlapolis.com/downloads/doc_details/451-community-builder-19-package ). But i just did and i still have the same issue. Users cannot upload a own image.

Profile image : The file exceeds the maximum size of 2000 kilobytes


Joomla! 2.5.7
CB 1.9



You need to download another CB 1.9 version and then reinstall.
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11 years 10 months ago #214750 by Johnysnake
Replied by Johnysnake on topic Re: Cannot upload avatar
I´ve reinstalled comprofiler. From the link that is provided on this CB link: www.joomlapolis.com/downloads/doc_details/451-community-builder-19-package

But i still have the same issue.

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11 years 10 months ago #214754 by nant
Replied by nant on topic Re: Cannot upload avatar

Johnysnake wrote: I´ve reinstalled comprofiler. From the link that is provided on this CB link: www.joomlapolis.com/downloads/doc_details/451-community-builder-19-package

But i still have the same issue.


what can I say .. it works for me.

Suggest you:

1. remove your existing CB 1.9 packages from your workstation (to make sure you are not in fact installing an older download)
2. Download again
3. Install again
4. Test
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Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
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11 years 10 months ago #214798 by Johnysnake
Replied by Johnysnake on topic Re: Cannot upload avatar
Alright, that seems to work.

Thanks you very much.

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11 years 10 months ago #214905 by yuratim
Replied by yuratim on topic Re: Cannot upload avatar
I had the same problem.

It occurs because of this error ("components/com_comprofiler/plugin/user/plug_cbcore/cb.core.php"):
Code:
2704: if ( filesize( $value['tmp_name'] ) * 1024 > $maxSize ) { 2705: $this->_setValidationError( $field, $user, $reason, sprintf( CBTxt::T("The file exceeds the maximum size of %s kilobytes"), $maxSize ) ); 2706: return false; 2707: }

filsize() returns result in bytes and $maxSize is measured in kilobytes, so $maxSize has to be multiplied by 1024.
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