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CB Forgot Login button not clickable

  • Kontrive
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1 year 2 months ago #335168 by Kontrive
CB Forgot Login button not clickable was created by Kontrive
On the forgot login page, I can select all the options, fill in the fields, but nothing happens when i try to click the submit button. I tried turning JQuery on and off, but it does nothing to help.

Is there some setting I might have accidently turned off or something I never enabled?

Thanks :)

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  • krileon
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1 year 2 months ago #335171 by krileon
Replied by krileon on topic CB Forgot Login button not clickable
Usually means you've a fatal JavaScript error blocking the form validation JS. Press F12 to open your browsers tools, click the Console tab, and check for any fatal errors (they're usually red).


Kyle (Krileon)
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  • Kontrive
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1 year 2 months ago #335172 by Kontrive
Replied by Kontrive on topic CB Forgot Login button not clickable
Yellow warning in the console:

Layout was forced before the page was fully loaded. If stylesheets are not yet loaded this may cause a flash of unstyled content.


Could that be something to do with it?

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  • Kontrive
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1 year 2 months ago #335173 by Kontrive
Replied by Kontrive on topic CB Forgot Login button not clickable
Tried a few other things and now get these errors when loading the page:

Duplicate id attribute value "login-form" found. customizer.min.js:3:1857
Duplicate id attribute value "form-login-register" found. customizer.min.js:3:1857
Duplicate id attribute value "form-login-username" found. customizer.min.js:3:1857
Duplicate id attribute value "modlgn-username" found. customizer.min.js:3:1857
Duplicate id attribute value "form-login-password" found. customizer.min.js:3:1857
Duplicate id attribute value "modlgn-passwd" found. customizer.min.js:3:1857
Duplicate id attribute value "modlgn-remember" found. customizer.min.js:3:1857
Duplicate id attribute value "form-login-links" found. customizer.min.js:3:1857

 

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  • krileon
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1 year 2 months ago #335175 by krileon
Replied by krileon on topic CB Forgot Login button not clickable
Seams like you've something processing the entire page that could be altering the form. No idea what customizer.js is. Retry with default Joomla template after clearing cache and see if issue persists.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: Kontrive

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  • Kontrive
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1 year 2 months ago #335176 by Kontrive
Replied by Kontrive on topic CB Forgot Login button not clickable
I tried disabling all the plugins I could and no improvement, so all I can think is, it's something to do with Yootheme's pagebuilder.
Oh well, not much I can do about that I suppose :)
Thanks as always for taking the time to help - I appreciate it!

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