When I try to upload a profile photo or a canvas image, I get the error messege:
Canvas image : Unable to open image /home/XXXX/XXXX/tmp/29f238030f7ab59cdb1dc47f384a67de.tmp
Can some one please advice?
I have changde the settings to:
Your image file must be of gif, png, jpg, jpeg type. Your image file should not exceed 78.13 MBs. Images exceeding the maximum width of 1280 will be resized. Images exceeding the maximum height of 640 will be resized.
Looks like a permissions problem with your server. PHP doesn't have access to PHP tmp folder. Please contact your host regarding this.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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Typically yes it should be 755. Navigate to System > System Information > Folder Permissions to have Joomla check permissions. It's also possible the tmp path was not set correctly and needs to be fixed in System > Global Configuration > Server. This is outside the scope of CB as we've no control over that.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Try setting permission to 775 for /tmp then retry.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
