Skip to Content Skip to Menu

Cannot install purchased plugins

  • bascherz
  • bascherz
  • OFFLINE
  • Posts: 228
  • Thanks: 29
  • Karma: 11
4 years 1 week ago #321378 by bascherz
Cannot install purchased plugins was created by bascherz
I purchased a subscription a couple years ago that allowed me to download all the awesome CB plugins. Now I am trying to stand up a new site and I cannot install these somewhat dated plugins on the new site. The new site is using the latest versions of both Joomla and CB. After attempting to upload each plug_....zip file, I get both a success message and an error message stating "Nothing to install." Did the packaging protocol change in the last couple years? I should be able to upload these plugins, but I can't.

Thanks in advance.

Bruce S - Vienna, VA

Please Log in or Create an account to join the conversation.

  • bascherz
  • bascherz
  • OFFLINE
  • Posts: 228
  • Thanks: 29
  • Karma: 11
4 years 1 week ago #321379 by bascherz
Replied by bascherz on topic Cannot install purchased plugins
Never mind. Apparently I have two sets of .zip files. I just tried the other set and they all installed fine. Sorry for the bother.

Bruce S - Vienna, VA
The following user(s) said Thank You: krileon

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48541
  • Thanks: 8290
  • Karma: 1445
4 years 1 week ago #321380 by krileon
Replied by krileon on topic Cannot install purchased plugins
Your last paid product download was 2 years ago. I've no idea if those will install properly or not. We don't support out of date releases. They should install fine though. Could just be a bug in that old version of our package installer. Unzip it and try installing things manually from the extensions folder of that zip.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • beat
  • beat
  • ONLINE
  • Posts: 2169
  • Thanks: 463
  • Karma: 352
4 years 1 week ago #321381 by beat
Replied by beat on topic Cannot install purchased plugins
We highly recommend getting a new membership and keeping your membership active to get latest features, stability and security. A lot of things have improved in last years inside the CB Add-ons, and inside CB to manage add-ons, e.g. you can now install from web the add-ons, and keep them up to date directly from the CB installer&upgrader.

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info

Please Log in or Create an account to join the conversation.

  • bascherz
  • bascherz
  • OFFLINE
  • Posts: 228
  • Thanks: 29
  • Karma: 11
4 years 1 week ago #321382 by bascherz
Replied by bascherz on topic Cannot install purchased plugins
Somehow I figured someone would say that! :whistle:

Bruce S - Vienna, VA

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum