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Installation issue - Joomla 3.9.0, CB 2.21

  • imageus
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5 years 10 months ago #308369 by imageus
Installation issue - Joomla 3.9.0, CB 2.21 was created by imageus
I am trying to install CB into my fresh Joomla site 3.9.0. I had installed CB in other sites with no issue, but now I am getting an error "Nothing to install". It says the component was installed successfully then say Nothing to install.

CB: pkg_communitybuilder_2.2.1+build.2018.11.01.17.21.41.e3e5bf527
Joomla: Joomla! 3.9.0 Stable [ Amani ] 30-October-2018 14:00 GMT

Any help is highly appreciated.

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  • krileon
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5 years 10 months ago #308396 by krileon
Replied by krileon on topic Installation issue - Joomla 3.9.0, CB 2.21
Navigate to Extensions > Manage > Install and ensure you've selected the Upload Package File tab. Next click the "Or browse for file" button in the upload area and select "pkg_communitybuilder_2.2.1+build.2018.11.01.17.21.41.e3e5bf527.zip" file. Should install fine. Once finished verify that you can see Community Builder under Components even if it says nothing to install again give it a check.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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  • imageus
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5 years 10 months ago #308418 by imageus
Replied by imageus on topic Installation issue - Joomla 3.9.0, CB 2.21
I had tried everything but didn't work. Then I tried Install from Web and it worked. Really strange. Now I have a different problem. But that is not a CB problem. I am trying to get a CB template working (Jf Connecto) but it gives me blank page.

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  • krileon
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5 years 10 months ago #308451 by krileon
Replied by krileon on topic Installation issue - Joomla 3.9.0, CB 2.21

I am trying to get a CB template working (Jf Connecto) but it gives me blank page.

Probably not compatible with latest redesign of CB. You'll need to contact the developer regarding any issues with 3rd party templates.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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