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SyntaxError: Unexpected token W in JSON at position 1

  • colmasrl
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6 years 5 months ago #305022 by colmasrl
Hello,
when I send the mass mail, the following error appears.
Can you help me?
Thank you
Attachments:

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  • krileon
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6 years 5 months ago #305037 by krileon
Try sending a simple email with Subject of Test and Body of Test to your own account (select your users checkbox before clicking Mass Mailer). If it's still doing it then something is modifying the POST data or the Joomla HTML buffer breaking the json string; likely 3rd party extension installed (possibly NoNumbers as that notice isn't coming from CB).


Kyle (Krileon)
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  • colmasrl
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6 years 5 months ago #305040 by colmasrl
If I send the mass mail to a single user the error results.
But the email arrives, already by the second user no

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  • krileon
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6 years 5 months ago #305050 by krileon
Even with a simple Subject and Body of "Test"? If that's the case then it's is as explained above that something is breaking the JSON. Try disabling 3rd party installed extensions 1 by 1 until issue goes away.


Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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  • colmasrl
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6 years 5 months ago #305051 by colmasrl
third-party extensions related to community builder?

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  • krileon
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6 years 5 months ago #305052 by krileon
No, any 3rd party installed extensions as something is modifying POST data or the Joomla buffer.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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