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Installation pkg_communitybuilder_2.1.4 FAILED!

  • ssalucci
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6 years 3 months ago #304855 by ssalucci
Hallo,

I would like to update my version of Community Building, from 1.9.1 to 2.1.4, with the pack

pkg_communitybuilder_2.1.4+build.2018.05.14.16.53.38.b654953b0

but the result is always:
Package installation failed!

My version of Joomla is 3.8.8 ...

Can anuyone please help me ?

Thanks!

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  • krileon
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6 years 3 months ago #304867 by krileon
The package installer does not work with CB 1.x migration. Unzip the package and install the zip found in /extensions/packages folder and it will begin migration.


Kyle (Krileon)
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  • ssalucci
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6 years 3 months ago #304882 by ssalucci
Thank you Krileo, I'm trying. I only have an issue with Mysql that makes my installation failed:

"mysql 5.0.92-enterprise-gpl-log is not supported. Minimum required version is mysql 5.1, but it is higly recommended to use mysql 5.6.31 or later."

I contacted the provider to ask him.. I'll let you know.

Thanks!

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  • krileon
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6 years 3 months ago #304898 by krileon
The MySQL of your server is significantly out of date. You'll certainly want to get a hold of your server host and have them upgrade that.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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