After upgrading the site with SSL the community builder email service has stopped to work !
New users do not receive anymore the e-mail for to confirm the registration and the autoaction plugin, configured to send me an e-mail for new users, not working too
Re-sending the e-mail via admin panel show up the message that the e-mail is sent correctly but actually no e-mail is sent
The joomla smtp mail is working corect
The CB configuration is fine (before upgrading worked well)
On Localhost with no SSL all work fine
Do you have any hints to solve this problem ??
Tank's and best regards.
Joomla :
Community Builder: 2.1.12
CBautoaction : 6.3.5
PHP version 5.6.29
Joomla: 3.6.5
Last edit: 7 years 8 months ago by krileon. Reason: Added [SOLVED] tag to subject
Ensure everything is up to date. Check that your mailer settings are correct with SSL usage. Test using CB Mass Mailer within CB > User Management by selecting a test user you've created to see if you receive any emails. If not check Joomla mass mailer (not Joomla mass mailer will fallback to phpmailer if not already being used in the event it fails) to see if Joomla can send emails. If not then contact your host as they're either blocking them from going outbound or you've configured your mailer settings wrong.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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krileon
