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Creating user with both cb frontend and cb user management causes blank screen.

7 years 9 months ago - 7 years 9 months ago #289385 by independentCog
I've read that sometimes a php error can cause the blank screen to occur, turned on debugging in System > Global Configuration > System > Debug System: Yes. This hasn't shown any results.After reloading the blank page it returns me back to the joomla admin with an Error: Username : The username 'testUser0' is already in use. The new user is showing in both the joomla and cb tables. I've read that using a redirect can solve this but I would much rather understand the behavior and fix what ever is configured incorrectly than simply move around the problem.

I've read and taken all of the configuration steps in the documentation.

The joomla is a fresh install onto an xampp localhost. Both joomla and CB are at their most current versions.

Adding the users causes nothing to be added to the error logs for apache and mysql in xampp either.
Last edit: 7 years 9 months ago by independentCog.

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7 years 9 months ago #289414 by krileon
If you're getting a blank page after creating a user in frontend or backend then you've a performance problem with user store (hitting memory limits) or a fatal error that's being suppressed (fatal error could be from 3rd party extension). Be sure to do a fresh registration test on each attempt since your registration is completing. Both debug mode and maximum error reporting need to be enabled during testing.


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