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My home page went 500!

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16 years 5 months ago #65159 by beat
Replied by beat on topic Re:My home page went 500!
Rapunzl wrote:

I tried the new Messaging component, since it was 1.5 native.


Which component, which version ?

Doesn't really look CB-related problem, and even CB-version related...

Maybe wrong forum ?

Needless to say, I couldn't get it working, so I uninstalled it. Now, my home page has disappeared with a 500 error. I'm trying to get more info but nothing is there.

The admin backend still works, and my profile link still works when typed in. I figure it has something to do with my menus but can't find it.

Help!? I don't want to set everything up again, and I know it's all still there. It just fell into a black hole.

Jamie


Well, 2 basic tips, valid for all installations, even for stable ones:

1) backup database and files BEFORE installation, so roll-back is easy in case

2) make a clone of your live site, and exercise installation and check that all is working before doing same on live-site (or cloning back to live site).

The clone can be a sub-site, like mytryouts.livesite.com so you don't need special hosting, and database copies can be done with phpMyAdmin (don't forget to tick to copy structure and data AND also the auto-increment values (*that one is not on by default on some phpMyAdmin versions, and MUST be on*).

This will drastically reduce your downtime and your stress, as you would upgrade your live-site with a familiar trained procedure.

Regarding your error 500: in joomla 1.5, system-type mambots (joomla plugins) are also executed in backend, making backend unreachable in some cases. In those cases, you need to go into phpMyAdmin and find the jos_plugins table entry and change the published field of the just installed plugins to 0...

Now as this is clearly not CB 1.2 RC related, can we move that thread to the appropriate forum ?

Beat - Community Builder Team Member

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16 years 5 months ago #65189 by Rapunzl
Replied by Rapunzl on topic Re:My home page went 500!
Beat, by all means, please move it as appropriate. Originally, I thought it may be and still am not sure whether there's something I'm missing regarding CB, since I removed the component and modules of the offending program and still came up with another error that was similar. I don't think it's a bug, but maybe an informational thing about installation on CB.

Anyway, I know it' not a bug, so it should be moved until I find out more information if I ever do.

Oh, and about the backup, I was starting pretty much clean anyway, so the only thing I lost was the fields I'd set up just the way I wanted them. But that's very good advice, and I should have considering the time I spent on it. :)

Sorry if this was an inappropriate post. :blush:

Jamie :)

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