Cannot install CB Paid Suscriptions update

3by400Inc
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3 months 3 weeks ago #338750 by 3by400Inc

Cannot install CB Paid Suscriptions update was created by 3by400Inc

We are trying to install the latest updates for CB Paid Subscriptions, however, we're receiving an installation error. Installation details below.

System Information
Joomla: 3.10.12
PHP: 7.4.33
Database: mysql 5.5.5-10.6.18-MariaDB

Package
File: 004-002_cbplug_CBSubs_MAIN-4.7.1+build.2024.07.11.08.26.46.13fdf6d4f.zip
Log:

Code:

Row size too large (> 8126). Changing some columns to TEXT or BLOB may help. In current row format, BLOB prefix of 0 bytes is stored inline.

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krileon
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3 months 3 weeks ago #338751 by krileon

Replied by krileon on topic Cannot install CB Paid Suscriptions update

Hitting row size limits on one of the columns. Please verify your database configuration is correct according to the following topic.

www.joomlapolis.com/forum/153-professional-member-support/242484-installation-cb-connect-failed?start=12#318734

Additionally within CB > Tools run the database check tools and apply any fixes recommended. This includes the "Check Community Builder User Fields Database with strict column types" database fix tool. This will attempt to try and fix any database issues. If that doesn't work try fixing your tables collations manually by using something like phpmyadmin then under the Operations tab apply the following as this sometimes is caused by collation issues.

Table options
Collation: utf8mb4_unicode_ci
Change all column collations: CHECKED

Kyle (Krileon)
Community Builder Team Member
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