I have just discovered that when someone presses the "x" to exit out of the pop up for the terms and conditions on the signup page (CBSubs + CB)
the darkened background remains and the user cannot get back to the form.
Seams to work fine on my J3 and J4 test sites, but certainly is acting strangely on your site and throwing a few JS errors. For some reason all your JS seams to be trying to load twice. For example CBs core JS file cb12.min.js is loading twice. The duplicated JS would explain why this is failing.
Please switch to default Joomla protostar template and retry. Seams like it might be the template outputting the header twice.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.