You should be able to change the payment method at Stripe manually for their customer account...
The change payment button does not work for SEPA payment in default or disputed...
This is not allowed for SEPA account, impossible to add a new account by default
We've already a feature ticket to review adding that.
Looking forward for this. More than 80% of our customers use SEPA, 10% use offline and only 10% use Credit Card
Even offline would welcome an upgrade.
For instance if a customer initiate an offline payment, clicks on the payment slip and come back after to pay by SEPA or credit card it's impossible. That just triggers a new basket => a new invoice for him and our backend
This is not allowed for SEPA account, impossible to add a new account by default
Then I don't know what you want me to do about this. Stripe itself doesn't allow it.
For instance if a customer initiate an offline payment, clicks on the payment slip and come back after to pay by SEPA or credit card it's impossible. That just triggers a new basket => a new invoice for him and our backend
That's because the basket is then Pending. We do not have re-usable pending baskets. The reason is the pending state is meant to indicate a payment is on the way. If the basket is reused then what happens when the "on the way" payment arrives AND the new payment just made? We'll need to completely redo the basket pending state handling. I've added a feature ticket to look into this.
There's a lot to consider for this one as we don't want it causing some strange conflict with on-the-way payments and the follow up payment. Basically we don't want people being billed twice if their recurring payment method is pending.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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