Did you enable substitutions for the output?
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Are you sure the field name is correct in your substitution? That typically means the field doesn't exist.Yes this is enabled for output also but it only displays [cb_marketing_multiplier] and not the substitution.
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Raw [FIELD_NAME] substitutions should always be accessible, but worst case you just access the user object directly yourself if needed. Example as follows.I found that it was controlled by CBSubs for availability
That explained why it displayed only the non substituted data. Maybe you could add a text saying controlled or not visible in such circumstances ?
Unless you set the owner of the auto action via the User parameter you won't be able to. The event owner user object is not built and passed to that trigger. Only the user executing the trigger is passed through. The event display trigger variables are as follows.BTW can you tell me what is the variable to use in an auto action in order to display this field which belongs to the event owner ? shall I set the user to something particular or make a query ?
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event display trigger variables
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