Run synchronize users within CB > Tools as sounds like the user may not exist in CB. If issue persists enable debug mode and maximum error reporting in Joomla global configuration then see if it provides a file and line number for the error.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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Synchronize users leads to the same error.... With debug we get the message:
"Call to a member function getUserData() on null
/website/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/libraries/cbpaidUserExtension.php:122"
That should only happen if CBuser API is used against a user id that doesn't exist in CB. Looks like the CBuser usage at that location isn't accounting for that and have added a bug ticket to fix.
#7248
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
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Search the forums CB links:
Documentation
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Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
