[#7203] Refunds with Stripe Sera does not cancel the subscription

krileon
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6 years 5 months ago #305792 by krileon

Replied by krileon on topic Refunds with Stripe Sera does not cancel the subscription

Refunds work perfectly fine here. The refund API call also happens before the subscription cancellation call, which only happens if the refund API call was successful. You can review all API calls to Stripe by logging into your Stripe Dashboard then navigating to Developers > Logs.

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activha
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6 years 5 months ago - 6 years 5 months ago #305793 by activha

Replied by activha on topic Refunds with Stripe Sera does not cancel the subscription

Logs are the same for all refunds in error :
POST body

Code:

{
  "charge": "py_1CIupSDq739h3iODAKgOEyF5",
  "metadata": {
    "user_id": "10873",
    "order_id": "5441",
    "invoice": "ACTIVHA-1804-R-511",
    "payment_id": "7026",
    "description": "Duplicata de prélèvement"
  }
}

and response

Code:

{
  "error": {
    "message": "You cannot refund a payment for amount=0. Please pass an amount greater than 0.",
    "type": "invalid_request_error"
  }
}

Amont to refund was 45 each time but it does not appear.
Could it be a comma problem between CBsubs and Stripe ?

Last edit: 6 years 5 months ago by activha.

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krileon
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6 years 5 months ago #305797 by krileon

Replied by krileon on topic Refunds with Stripe Sera does not cancel the subscription

You're not supposed to be supplying commas at all. A period delimiter is used for all purposes except display. So if you wanted to refund 5.10 you'd supply that within CBSubs and it will send to Stripe as 510 (their API always works in cents). A full refund excludes the amount as Stripe is supposed to refund the remaining amount of the charge.

stripe.com/docs/api#create_refund

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activha
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6 years 5 months ago #305802 by activha

Replied by activha on topic Refunds with Stripe Sera does not cancel the subscription

So you mean that for refunding 45 € we have to input 45.00 and that the input of 45 alone was the source of the error ?

A full refund excludes the amount as Stripe is supposed to refund the remaining amount of the charge.

What do you mean ?

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krileon
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6 years 5 months ago #305808 by krileon

Replied by krileon on topic Refunds with Stripe Sera does not cancel the subscription

So you mean that for refunding 45 € we have to input 45.00 and that the input of 45 alone was the source of the error ?

To refund 45 you'd just supply 45.

What do you mean ?

If the amount being refunded is equal to the amount of the payment then amount is not sent as Stripe will refund the full charge amount, which in your case is whatever the amount is for Stripe charge py_1CIupSDq739h3iODAKgOEyF5. I've tested this just now as working fine.

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