Strange... We even tried withoug a condition, so the user will get additional user group just when the profile is updated... But the user still does not get the other user group.. Even without any conditions... (
Ensure CB Auto Actions is published and public within CB > Plugin Management. Below is also an example action for adding a usergroup on profile update.
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onAfterUserUpdate only applies to frontend. onAfterUpdateUser only applies to backend. So if you need it to work on both frontend and backend you'll need to be sure to specify both of those triggers. The above example is tested working. Did you add conditions to it or modify it from the above suggestion in any way?
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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Read our Documentation
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Search the forums CB links:
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Localization
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.