Hi, I am with the following case here.
Some users did offline payments. They were already customers on the website -> they already have a subscription.
Now, I need to add more subscriptions to those users. In this website, each subscription is a different online course. None of the subscriptions are exclusive.
I tried the following process:
1. search for the actual subscription using customer name
2. clicked on customer name
3. on the user detais, there is not an option to add a new subscription, only to upgrade
How can I handle this?
Tks