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Can't login from iPhone

  • ittp
  • ittp
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2 years 10 months ago #328198 by ittp
Can't login from iPhone was created by ittp
Hi,

I have trouble logging in from iphone. When I press login, then it redirects to /cb-log-p. No error message is displayed. I have not tested other mobiles, but the problem is in both Safari and Chrome on a Iphone. On a PC or Mac there is no problem logging in.

I use latest version of Joomla (3.10.5) and latest of CB (2.6.4+). I have tried disabling all cache and changed php version. However, without success.

This message contains confidential information


Cheers, Kenneth!

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  • krileon
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2 years 10 months ago #328206 by krileon
Replied by krileon on topic Can't login from iPhone
Our login is not device specific in any way. Your issue is probably a problem with your Joomla template, menu access issue, or SEF rewrite rule problem. Switch to default Joomla template and retry.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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  • ittp
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2 years 10 months ago #328285 by ittp
Replied by ittp on topic Can't login from iPhone
Hi,

Thanks for the reply and guidings! It was my template causing the problem. There was a override for mod_login.
I deleted it and looks like it works now :)

Thanks !

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  • krileon
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2 years 10 months ago #328286 by krileon
Replied by krileon on topic Can't login from iPhone
Please also be sure you're using CBs login module as mod_login is Joomla's which shouldn't have any impact on CBs login module. CBs module is mod_cblogin.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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