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Error when saving a new user

  • indira17
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6 years 11 months ago #299688 by indira17
Error when saving a new user was created by indira17
Good morning,
I have a problem with user management, when I create a new user and press the button to save / save and close an error appears: "the functions of the database, do not report any error", then I press the button again to save and it no longer appears, but I have to re-enter the password that I generated for the user because it does not save it the first time, while the other fields do appear saved. I have checked with the activated debug mode and these are the errors that it shows:

JUser-> save () JROOT \ libraries \ CBLib \ CB \ Database \ Table \ UserTable.php: 574

CB \ Database \ Table \ UserTable-> store () JROOT \ libraries \ CBLib \ CB \ Database \ Table \ UserTable.php: 1043

CB \ Database \ Table \ UserTable-> saveSafely () JROOT \ administrator \ components \ com_comprofiler \ controller \ controller.user.php: 171

CBController_user-> saveUser () JROOT \ administrator \ components \ com_comprofiler \ admin.comprofiler.controller.php: 282

require () JROOT \ administrator \ components \ com_comprofiler \ comprofiler.php: 14

Any idea why this happens? Can someone please help me?

Attached screenshot

Thank´s advance

Best regards
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  • krileon
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6 years 11 months ago #299711 by krileon
Replied by krileon on topic Error when saving a new user
It's erroring during Joomla store. Probably a 3rd party Joomla user plugin. Within Extensions > Plugins review the published Joomla user plugins and unpublish them all except "User - Joomla!" then retry.


Kyle (Krileon)
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  • indira17
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6 years 11 months ago #299722 by indira17
Replied by indira17 on topic Error when saving a new user
Hi, thank´s for your response,
These are the plugins that I have related to users, I have disabled them all and the failure persists.
Attached screenshot.

Thank´s advance
Regards
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  • krileon
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6 years 11 months ago #299736 by krileon
Replied by krileon on topic Error when saving a new user
Only 2 of those are user plugins. You need to navigate to Extensions > Plugins and review the user plugins there (filter the list as needed). If issue persists repeat with 3rd party system plugins.


Kyle (Krileon)
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  • indira17
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6 years 10 months ago #300170 by indira17
Replied by indira17 on topic Error when saving a new user
Hi,
Sorry for my late response, I have tried disabling the system plugins too and the error persists, I don´t know what happens :(, you know if there is something else that causes this failure, thanks for the help!

thanks advance
Regards

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  • krileon
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6 years 10 months ago #300188 by krileon
Replied by krileon on topic Error when saving a new user
Don't know what to suggest, sorry. The error is occurring during Joomla store. Can you create users within Joomla user manager?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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