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Help Needed - Auto Action Trigger Not Working

9 years 1 month ago - 9 years 1 month ago #270779 by Intellitech
Hi.

I need some help in configuring an auto email trigger.

Here's the process and what it needs to achieve -
A subscriber (user) can log in.
From the edit profile, the user is suppose to select either options A or B.
If A > it would redirect to an article
If B > it would lead an event page.

The redirect works if either selection is chosen.

What does not work now is the auto email message after the submission is made.

Attached is the current configuration to allow the trigger.





What am i doing wrongly?

Note: both options A and B have a "Yes" word. Should i be using Is REGEX or Does Contain in this context?

Have tried various permutations bu does not work. Or should I be removing the email not blanked condition.

I also need an email notification to trigger after submission after registration.
On the form, there are also 2 options. Similar to the above, one redirects to article, and one to an event page.
But both should trigger an email with the details of the completed form.
I only managed to trigger the email when the first (redirect) option is selected. But not so for the other option which directs to event page.

This is the current setting -



Appreciate some help.
Attachments:
Last edit: 9 years 1 month ago by Intellitech.

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