Subscriptions import: "Error 1048: Parent plan cannot be null"

krileon
ONLINE
Posts: 48883
Thanks: 8356
Karma: 1450

17 hours 49 minutes ago #340487 by krileon

Replied by krileon on topic Subscriptions import: "Error 1048: Parent plan cannot be null"

Was able to confirm that if you attempt to import a user into a child plan without first importing into the parent plan it will error. Example as follows.

Errors:

Code:

237,1,A,2020-01-01 01:00:00
238,2,A,2020-01-01 01:00:00

Works:

Code:

237,1,A,2020-01-01 01:00:00
238,1,A,2020-01-01 01:00:00
238,2,A,2020-01-01 01:00:00

Plan 1 is the parent while Plan 2 is the child. Does doing this resolve your issue or are all your plans parent plans?

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

The following user(s) said Thank You: e6003

Please Log in or Create an account to join the conversation.

e6003
ONLINE
Posts: 6
Thanks: 0
Karma: 0

17 hours 39 minutes ago #340488 by e6003

Replied by e6003 on topic Subscriptions import: "Error 1048: Parent plan cannot be null"

Thanks, but all my plans are parent plans (i.e. with parent plan set to "Top" in the Edit Plan page).

Please Log in or Create an account to join the conversation.

krileon
ONLINE
Posts: 48883
Thanks: 8356
Karma: 1450

17 hours ago #340489 by krileon

Replied by krileon on topic Subscriptions import: "Error 1048: Parent plan cannot be null"

Ok, looks like a possible table structure issue. For some reason those tables aren't marked as being nullable, but internally they're used as if they can be null. Am working on a fix to allow null values which should solve this.

forge.joomlapolis.com/issues/9625

Please Log in or Create an account to join the conversation.

beat
ONLINE
Posts: 2177
Thanks: 463
Karma: 352

13 hours 35 minutes ago - 13 hours 34 minutes ago #340492 by beat

Replied by beat on topic Subscriptions import: "Error 1048: Parent plan cannot be null"

Kyle has already made the fix, which is now released as nightly release, available for update. Try it out, and let us know if it fixes your issue!

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks

CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info

Last edit: 13 hours 34 minutes ago by beat.

Please Log in or Create an account to join the conversation.

Moderators: beat, nant, krileon