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auto subscription and log in workflow issues

3 days 2 hours ago - 2 days 11 hours ago #339596 by aldinifish
I am unable to set CB Paid Subscriptions up to allow users to select a plan, enter their basic details, then get taken to a payment gateway, then auto logged in as a special user and get taken to a specific menu to allow the user to complete a special form. It doesnt even log me in or even register me to the appropriate user group specified.
Is there a service where a Joomlapolis developer can log in and set up my site.
I have set up genuine and dummy payment gateways but never get taken to them. I have set up CB registration, turned off CMS registration. I have studdied the manual, whatched the video. Set up as instructed. Tried many different variations. Installed all the plug ins. I have installed and set up the auto log in feature.

Please  Urgently help
Last edit: 2 days 11 hours ago by aldinifish.

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  • krileon
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2 days 6 hours ago - 2 days 6 hours ago #339602 by krileon
Replied by krileon on topic auto subscription and log in workflow issues
I assume you mean the auto login system action in CB Auto Actions? As we've no other auto login feature. That system action won't work with CBSubs due to CBSubs having the payment flow process that extends registration. It's possible to implement this though, but requires configuring an auto action specifically for CBSubs.

You do not have an active subscription for CB Auto Actions. Appears yours expired. I cannot help you regarding configuring this without an active subscription.

I have set up genuine and dummy payment gateways but never get taken to them. I have set up CB registration, turned off CMS registration. I have studdied the manual, whatched the video. Set up as instructed. Tried many different variations. Installed all the plug ins. I have installed and set up the auto log in feature.

Is it just the auto login that's not working? Are you seeing CBs registration page and the plan selection on that registration page? Below is an example of what registration should look like using the rounded CBSubs template with minimal registration fields.

demo.cbdemosites.com/demos/community-builder/registration

Is there a service where a Joomlapolis developer can log in and set up my site.

We only provide basic installation services. We don't provide complete or specific site configuration.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 2 days 6 hours ago by krileon.

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2 days 6 hours ago #339607 by aldinifish
Replied by aldinifish on topic auto subscription and log in workflow issues
I do get the registration page with plans. But after completing user gets taken to front page without going through payment process. User does get registered but not as the special group aligned to that plan. 
See www.famehub.com
Would be greatful for support to log in backend and the basic functionality to take payments and assign to relevant plan and maybe automatically log in.

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2 days 6 hours ago #339608 by krileon
Replied by krileon on topic auto subscription and log in workflow issues
The payment process is being bypassed because they're being logged in. Scroll down and you'll see that the user you registered as is logged in. The system action in CB Auto Actions for auto login does not take into account CBSubs. To auto login after CBSubs payment requires a more advanced configuration of a custom auto action. Turn off that system action and payment collection will work fine.

Would be greatful for support to log in backend and the basic functionality to take payments and assign to relevant plan and maybe automatically log in.

We do not provide such services. We can only provide configuration guidance here on our forums for addons of which you've an active subscription for. Your main issue being an auto login setup in CB Auto Actions, but you do not have an active subscription for CB Auto Actions so I cannot help you regarding that.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

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