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Can't install new tax plugin

  • wjgadmin
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7 months 1 week ago #338058 by wjgadmin
Can't install new tax plugin was created by wjgadmin
Tried updating your latest release but the tax plugin errors out every time. I've copied the details and they are below:

System Information
Joomla: 3.10.12
PHP: 7.4.33
Database: mysql 5.7.44-48-log

Package
File: 000_cbplug_int_cbsubstax-4.7.0+build.2024.05.06.07.12.03.d8b20bf56.zip
Log:
Code:
Duplicate entry 'DZ-ولاية قالمة‎' for key 'country_province_name'

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  • krileon
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7 months 1 week ago #338059 by krileon
Replied by krileon on topic Can't install new tax plugin
Looks like you've a duplicate entry in _comprofiler_provinces somehow. Try running the database fix tools in CB > Tools and applying any fixes it proposes then retry. If issue persists simply delete the _comprofiler_provinces table and CBSubs will recreate it on install.

Kyle (Krileon)
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  • krileon
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7 months 1 week ago #338073 by krileon
Replied by krileon on topic Can't install new tax plugin
Ok, confirmed this is caused by an old CBSubs Tax bug that was creating a duplicate entry. Dropping the table and re-installing CBSubs Tax will clear it. We're looking into a way to fix this automatically as well for a future build release.

Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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  • wjgadmin
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7 months 1 week ago #338081 by wjgadmin
Replied by wjgadmin on topic Can't install new tax plugin
Thank you for the assistance, seems to have worked on this end.
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7 months 1 week ago #338083 by krileon
Replied by krileon on topic Can't install new tax plugin
For anyone else with this issue we've released a new CBSubs build release that now fixes the duplicate issue during install automatically.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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