I'm trying to set up a series of automated renewal messages; one to be sent 2 weeks before renewal is due, another on renewal day and one the week following. (if still not actioned) In the mailer message settings, the instructions imply that the message will only be sent after payment. (see attachment 1) I need the message to be sent before the renewal payment.
The manual is a little confusing for me as I'm not a developer. Is anyone able to explain what I need to do?