Hello and happy new year!
I'm having this issue:
- I have subscriptions that ends 31 december every year.
- Some ppl subscribed in december 2023 and choose the "offline payment" option
- They payd by bank transfer in Janyart 2024 and the administrator enable theyr account today (december 2nd)
As i've setup there is no pre-time subscription. If they subscribe in 2023 the have to pay for 2023, even if they register in December 31th (it's a private club with stric standards).
The problem is that the user subscribed in december and activated in Janary have now a subscription that ends 31th December 2024 instead of 2023 (and already expired).
Now the problem is: how can i "re-set" those account to expired and set the activation i have to do now (of the users between the two years) to expire in 2023 instead of 2024?
See the screenshot:
My guess is that i have to setup this:
which is the correct choice? The second? "Expiration date without gap"?
Thanks