Hi.
This is newly setup.
Joomla 3.10.12
CB: 2.8.0+build.2023.07.12.21.31.08.8f3ab82e7
CBSUB: 4.6.1+build.2023.06.21.13.40.37.680b3e218
Is it normal for when Registered users subscriptions to retain the Registered user group when upgraded to Editor-based Subscription?
Is there a setting I'm missing?
My users have double-user group assignments when upgrading subscription.
They all have registered and what it is that they should be assigned to.
Please help.
I'm like to PM some screen shot if at all possible. I can also provide backend link.
Yes that's normal. CBSubs only manages usergroups that it has plans configured to manage. So if nothing is managing Registered then a plan manages Author it won't remove Registered when Author is added. There should be no harm in them having both. For a more strict management of usergroups you'd need to use CB Auto Actions. I can provide an auto action example if you really don't want them to have Registered.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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Read our Documentation
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Search the forums CB links:
Documentation
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Localization
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CB Quickstart
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CB Paid Subscriptions
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Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please attach images in the future and don't copy paste them. That functionality doesn't work so great in Kunena and our security doesn't accept data URIs for security purposes.
Use the below usage to act on subscription state changes within CB Auto Actions.
Plan Active Global
Triggers: onCPayUserStateChange
User: Automatic
Access: Everybody Conditions Condition 1
Field: Custom > Value
Custom Value: [var3]
Operator: Equal To
Value: PLAN_ID_HERE Condition 2
Field: Custom > Value
Custom Value: [var2]
Operator: Equal To
Value: A
Plan Expired Global
Triggers: onCPayUserStateChange
User: Automatic
Access: Everybody Conditions Condition 1
Field: Custom > Value
Custom Value: [var3]
Operator: Equal To
Value: PLAN_ID_HERE Condition 2
Field: Custom > Value
Custom Value: [var2]
Operator: Not Equal To
Value: A
Be sure to replace PLAN_ID_HERE with the actual id of your plan as found in CBSubs > Plans. In your case you'd just use the Usergroup action type then adjust its parameters further as needed.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
