Same membership plan showing twice on renewed users

Hello,

We updated CB and CB Subs two days ago to the latest version succesfully. Since then, anyone who was a member and renews their membership show the same plan twice in CB Subs. Used to only show once and simply add 1-year to the expiration date. See print screen below.

I have set "Multiple subscriptions per user" to "Only one subscription at a time" for this plan. Could you guide me to what may cause this issue?

An example of such a case attached.

Thank you!

Julien

Maybe one important precision... I am speaking about memberships which are bought as a Hikashop Product.

I am speaking about memberships which are bought as a Hikashop Product.

They likely have multiple subscriptions to the same plan then as this is supported in CBSubs. We don't have a Hikashop integration so I've no idea how the plans are being purchased, but appears it doesn't handle renewals.

I have set "Multiple subscriptions per user" to "Only one subscription at a time" for this plan. Could you guide me to what may cause this issue?

That won't matter if the subscriptions are being added through internal APIs.