Free Registration Plan management

Thelowlandpiper
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3 years 10 months ago #322346 by Thelowlandpiper

Free Registration Plan management was created by Thelowlandpiper

CBSubs 4.4.0+build.2020.12.04.20.29.44.143dd86b1 (i'm aware that there is an update; not yet installed)
CB 2.4.7+build.2020.11.19.14.24.58.59e8c0858
Allow User Registration=Yes

I have a considerable number of users registered under the 'Free Registration' plan with lifetime validity historically. The site no longer allows registration without subscription. However, a number of these users have upgraded their subscription, but somehow their Free Reg plan remains active. This means that identifying those users who have only this Free plan is causing difficulties; I would like to remove them from the database; I have tried all the various 'status' filters on the user list to try to iinclude those who have not upgraded to another plan but these still includes those who upgraded and later let that upgrade expire. Can you suggest a way in which I could identify them?

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krileon
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3 years 10 months ago #322360 by krileon

Replied by krileon on topic Free Registration Plan management

That plan should be in an "Upgraded to other" status if both plans are Exclusive. If one of the plans isn't exclusive then technically they're allowed to have both plans. What's the status of their free lifetime subscription in CBSubs > Subscriptions? Do you have CBSubs configured to create subscriptions for free lifetime plans in CBSubs > Global?

Kyle (Krileon)
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