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[SOLVED] Mailer does not trigger?

  • rbuelund
  • rbuelund
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3 years 11 months ago - 3 years 11 months ago #322023 by rbuelund
[SOLVED] Mailer does not trigger? was created by rbuelund
I have several mailers that triggers. One was triggered a month ago with the same Basic settings as this (except a month insted of 14 days), but no extra conditions. This mailer (attached images) did not trigger, the only difference are in the conditions pane - what have I done wrong ?? (It should tirgger 14 days before subscription expire - but is only sent to users who have not renew yet - yearly subscriptions)

Basic pane

Conditions pane


On the Groups pane it is set to Public, so no restrictions there.

EDIT! : Ahh but i believe i could simply delete the settings on the Conditions pane, and then the mail wouldl also only be sent to the users who have not renewed for another year yet ! ? _ I will try that.

EDIT EDIT: I managed to fix it and also made a condition that only triggers the mailer if the user has not signed up for autorecurring payment - Perfect :-)
Last edit: 3 years 11 months ago by krileon. Reason: Added [SOLVED] tag to subject
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