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[SOLVED] [#8265] QuickPay subscription not working!

  • krileon
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3 years 11 months ago #321656 by krileon
Replied by krileon on topic QuickPay subscription not working!
I don't know what else to suggest. I've completely tested the workflows and verified payment is going through. Is QuickPay sending you back to your site? Review CBSubs > Notifications for a PDT or IPN with Type of subscr_signup. That is the initial recurring payment. If the IPN came through and the PDT was success you'll see 2 entries. See the below screenshots of this working.

QuickPay Subscription


QuickPay PDT/IPN


QuickPay Initial Payment


And the scheduler_next_maturity is still set to: 2021-12-31 19:12:02

That is correct. The scheduler is not, and can not, be used for the initial first payment.

Kyle (Krileon)
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  • rbuelund
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3 years 11 months ago - 3 years 11 months ago #321657 by rbuelund
Replied by rbuelund on topic QuickPay subscription not working!
I tried again but the payment is not going through - at QuickPay I still get the error on the payment:
Aquirer status message: amount > 225 DKK and (not (some 3dsecure or strong authentication provided))
But 3d Secure is enabled and I verify during the payment, but some info about it is not passed on to the the aquirer..
hmm I will talk to QuickPay tomorrow and see if the problem is at their side.

Last edit: 3 years 11 months ago by rbuelund.

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  • krileon
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3 years 11 months ago #321658 by krileon
Replied by krileon on topic QuickPay subscription not working!
The error seams to indicate that the acquirer does not allow for amounts greater than 225 and you're trying to use an amount of 600. Suggest contacting QuickPay as that doesn't appear to have anything to do with CBSubs side of things. CBSubs has no control over the 3DS either beyond toggling it on/off via form parameters. Actual 3DS verification is entirely handled by QuickPay and worked fine in my test payment.

Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • rbuelund
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3 years 11 months ago #321659 by rbuelund
Replied by rbuelund on topic QuickPay subscription not working!
I will write tomorrow when I have an answer - thank you for your fast work so far ! :-)
The following user(s) said Thank You: krileon

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  • rbuelund
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3 years 11 months ago #321675 by rbuelund
Replied by rbuelund on topic QuickPay subscription not working!
You were right. This last problem was with the aquirer. It is fixed and everything is now working perefectly - thank you very much.
By the way - I contacted Strip and the are not planning on implementing MobilePay as a method, so for now the QuickPay plugin is the best solution for Danish customers.
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  • rbuelund
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3 years 11 months ago #321714 by rbuelund
Replied by rbuelund on topic [SOLVED] [#8265] QuickPay subscription not working!
I don't know if this means anything. I get a lot of theese in the log of CBSubs when people are subscribing/paying though QuickPay:

Error log getObject of object types cbpaidGatewayAccount id 1 failed. - --- System -

Is that a problem with or should I just ignore ?

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