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Stripe country code not working

  • wjgadmin
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4 years 4 months ago - 4 years 4 months ago #319972 by wjgadmin
[#8119] Stripe country code not working was created by wjgadmin
We're using the stripe gateway just released with the test server via the gateway settings. We're trying to submit the test payment and get the following error:
Country 'United States' is unknown. Try using a 2-character alphanumeric country code instead, such as 'US', 'EG', or 'GB'. A full list of country codes is available at en.wikipedia.org/wiki/ISO_3166-1_alpha-2#Officially_assigned_code_elements

Please advise, is this due to the test server only or a problem with the live as well? thank you
Last edit: 4 years 4 months ago by krileon. Reason: Added [#8119] tag to subject

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  • wjgadmin
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4 years 4 months ago #319973 by wjgadmin
Replied by wjgadmin on topic Stripe country code not working
Additionally, we tried disabling the address & country code. We then received this error (this is all on the test server using the provided 4242...... credit card):
Your card has been declined.

We've now tried on the live server as well, same error.

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  • krileon
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4 years 4 months ago #319974 by krileon
Replied by krileon on topic Stripe country code not working
2 character is being used. Where are you seeing this exactly? The credit card form with "Ask for card billing address for AVS" set to "ZIP-code + country" or "Street-address + ZIP-code + country"?

Kyle (Krileon)
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  • krileon
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4 years 4 months ago #319976 by krileon
Replied by krileon on topic Stripe country code not working
Ok, was able to confirm the core CBSubs AVS input is using full name instead of 2 character. This would've been an issue since release of CBSubs Stripe though. Odd it was only discovered now so possible API change in CBSubs or Stripe causing the issue. Working on a fix now.

forge.joomlapolis.com/issues/8119

Your shouldn't need AVS if you use invoice address though as we'll send invoice address if AVS isn't used.

Kyle (Krileon)
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  • krileon
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4 years 4 months ago #319979 by krileon
Replied by krileon on topic Stripe country code not working
This is now fixed in latest CBSubs build available now.

Kyle (Krileon)
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  • wjgadmin
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4 years 4 months ago #319980 by wjgadmin
Replied by wjgadmin on topic Stripe country code not working
Thank you for the fix! Indeed we have recently enabled the full address & country to alleviate fraud (help at least) per the recommendation of Stripe. During these challenging times, I believe they're seeing more charges of that type.

Thank you for the fix, will update hopefully today :)
The following user(s) said Thank You: krileon

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