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Question on "overlapping" subscriptions and Plan images

  • Pomond
  • Pomond
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4 years 3 months ago #319722 by Pomond
Hi!

As proposed, I Deleted the Sponsor plan from the member account using the Subscriptions tab of that user within the Joomla back end > CB members.

This seemed to work as expected: The Sponsor subscription was removed, the Gold Sponsor subscription remained, and the overall Subscription tab for that member was updated to remove the extraneous subscription options. Also, the Joomla User Group granted to a Sponsor subscription was properly rolled back/removed from this member.

However, now this Gold Sponsor has no plan image. (Before, the plan image for the Sponsor subscription appeared for this account.) Any ideas for enabling the Gold Sponsor plan image?

Thanks again for your help!

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  • krileon
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4 years 3 months ago #319731 by krileon

However, now this Gold Sponsor has no plan image. (Before, the plan image for the Sponsor subscription appeared for this account.) Any ideas for enabling the Gold Sponsor plan image?

Ensure the Gold Sponsor plan has a image assigned to it under Integrations > Plan Image next be sure within your plan image field under Parameters > Display you have selected your Gold Sponsor plan.


Kyle (Krileon)
Community Builder Team Member
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  • Pomond
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4 years 3 months ago #319733 by Pomond
Thank you so much!

The issue was the Plan Image field within CB: I had not selected the extra plan options I added, which appeared in Parameters > Display. Now, it works great! Thanks again!
The following user(s) said Thank You: krileon

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