Customer Name in Stripe Dashboard - uses Email Instead of First/Last Names

In the attachment you'll see that the "Standard Membership for XXXX" records from CB (lines 1-4) are showing an email address in the Customer column instead of their name.

Other payments (lines 4- are coming through properly with a first & last name.

Any help?

A customer object isn't created for non-recurring payments unless you configure CBSubs Stripe to do so. More than likely those payments don't have a customer object associated with them so they'll just show email address.

We already have this setting:
Use Stripe Customers for Single Payments

Set to YES

It seems like it should be creating the customer in Stripe? You're confirming those first and last name fields are sent over to Stripe, or at least they should be?

Thanks

First and Last Name are always sent as part of the credit card details. Enabling customer objects for single payments will have no impact on past purchases only new purchases. Click the payment and you should see they've a customer object attached to it, which should have their name in that customer object. I've no idea why Stripe decides to display email address instead of name sometimes.