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Stripe Gateway - no fields are active

  • krileon
  • krileon
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5 years 3 months ago #313871 by krileon
Replied by krileon on topic Stripe Gateway - no fields are active

I cannot see an error in the developer window, but I am not an expert.

You need to review the Console tab for JS errors. JS errors will be in red. It sounds exactly as if the Stripe JS is failing or your site. If still unsure how to review please PM backend super administrator login credentials and will take a look (see signature for link to PM me).

By the way: the other gateway 'QuickPay' runs without any problems in my template. But I want to change it because Stripe has 'SEPA Lastschrift' in its options.

QuickPay isn't Stripe. No two gateway implementations are alike.

Kyle (Krileon)
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  • krileon
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5 years 3 months ago #313879 by krileon
Replied by krileon on topic Stripe Gateway - no fields are active
It's not working due to "System - JCH Optimize Pro" being configured to compress external files. I've toggled off "Include PHP and external resource files", cleared the JCH Optimizer cache, and confirmed it works fine now. Please be careful with optimizers like that as configured incorrectly they can do more harm than good.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: Wortmann

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