Skip to Content Skip to Menu

[#7687] Duplicate payments for same sub via PayPal Pro

  • cjmicro
  • cjmicro
  • OFFLINE
  • Posts: 147
  • Thanks: 11
  • Karma: 1
5 years 3 months ago #313826 by cjmicro
Replied by cjmicro on topic Duplicate payments for same sub via PayPal Pro
not sure the difference between payapl pro and payflow implementation, should i change that? or just wait for your debug?

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48541
  • Thanks: 8290
  • Karma: 1445
5 years 3 months ago #313827 by krileon
Replied by krileon on topic Duplicate payments for same sub via PayPal Pro
They're different APIs and believe different purchases at PayPal so it'd depend entirely which you bought access to. Check the below within your PayPal account as it seams your account is not setup to block duplicate transactions, which would at least stop the double billing.

www.paypal.com/us/smarthelp/article/how-do-i-avoid-duplicate-transactions-ts1097

Looks like even if INVNUM is supplied if that setting isn't enabled PayPal won't block the duplicate transactions. We still need to investigate and fix the double payment attempt on our end, but for now that'll resolve your issue.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48541
  • Thanks: 8290
  • Karma: 1445
5 years 3 months ago #313830 by krileon
Replied by krileon on topic Duplicate payments for same sub via PayPal Pro
This is now fixed in the latest CBSubs build available now. I however still recommend making sure your PayPal account also blocks duplicate invoice ids.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • cjmicro
  • cjmicro
  • OFFLINE
  • Posts: 147
  • Thanks: 11
  • Karma: 1
5 years 3 months ago #313831 by cjmicro
Replied by cjmicro on topic Duplicate payments for same sub via PayPal Pro
THANK YOU!!! I have already done the adjustment on paypal account, will upload newest build, and I truly appreciate the quick response to this issue.
The following user(s) said Thank You: krileon

Please Log in or Create an account to join the conversation.

Moderators: beat, nant, krileon
Powered by Kunena Forum