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Change Validity language/text

  • wjgadmin
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5 years 11 months ago #309205 by wjgadmin
Replied by wjgadmin on topic Change Validity language/text
No we just let the API update it each month and never renew it manually. The subscription is new and then just renews and updates each month when the payment is received successfully :)

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  • krileon
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5 years 11 months ago #309227 by krileon
Replied by krileon on topic Change Validity language/text
Believe that is intentional when it's a recurring subscription. I've let Beat know to see if this is intentional as it doesn't seam to make complete sense when the validity doesn't change between the current subscription and the renewal. Typically done in cases were the first subscription has less/more days compared to the renewal, but as I understand it it's doing it in this case to indicate it will auto renew.


Kyle (Krileon)
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  • wjgadmin
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5 years 8 months ago #310953 by wjgadmin
Replied by wjgadmin on topic Change Validity language/text
Can you please provide an update on this? When looking at the invoice validity regardless of auto renew or not it should only show the actual validity of the invoice and not what has not been paid. Thanks

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  • krileon
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5 years 8 months ago #310971 by krileon
Replied by krileon on topic Change Validity language/text
Looks like it's due to custom column display. What do you have "Columns displayed on invoice" set to within CBSubs > Settings > Display > Invoices? If set to "Custom" what columns do you have checked below that parameter. Note there is a same parameter for baskets as well in CBSubs > Settings > Display > Baskets if you're also seeing this on the basket please also provide what you've set for "Columns displayed in basket on screen".


Kyle (Krileon)
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  • wjgadmin
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5 years 8 months ago #310976 by wjgadmin
Replied by wjgadmin on topic Change Validity language/text
Please see both images:
Attachments:

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  • krileon
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5 years 8 months ago #310978 by krileon
Replied by krileon on topic Change Validity language/text
Ok, what you're seeing is normal then. That's the "Validity period", it'll always show the ", then" validity when it's auto recurring of if there's 2 different validity durations. Normally for "Items columns line 1" you wouldn't select that for display.


Kyle (Krileon)
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