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CB Subs Mailer issues

  • swampy5
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6 years 4 months ago #305640 by swampy5
CB Subs Mailer issues was created by swampy5
Im hoping I might be able to get some ideas on how to solve this issue with queued mail not being sent
Im using Joomla 3.8.8 CB 2.2 and CBSubs 4.3
All other email functions (outside of CBSubs) are working ok
But Ive got an issue with queued messages failing to send
Even though there are 32 messages in the queue mailer responds with
"No messages in messages queue to be sent"
The cron job to populate the message queue is working ok
Any suggestions welcome
Swampy5
Tony Marsh GoGreen Computing

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  • krileon
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6 years 4 months ago #305672 by krileon
Replied by krileon on topic CB Subs Mailer issues
Using the Send Mails button within CBSubs Mailer > Mail Queue won't force it either? Any errors logged in CBSubs > History Log after trying to force the queue to send?

Kyle (Krileon)
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  • swampy5
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6 years 4 months ago #305697 by swampy5
Replied by swampy5 on topic CB Subs Mailer issues
Yes thats correct Krileon
Or to be more accurate thats how it was - until now!
After inspecting history logs and trying a number of forced sends of queued mail to no effect I deleted all queued mail and ran the cron job to populate and send - and repeated this a couple of times
And it finally came good and now works like a charm!
Thanks for your prompt assistance as always!
Tony Marsh GoGreen Computing

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  • beat
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6 years 4 months ago #305698 by beat
Replied by beat on topic CB Subs Mailer issues
This was probably due to the timed condition "do not send after" being to short, and possibly queueing and mailing being handled by separate cron jobs ? iirc The "Do not send after" condition is also re-checked at send time.
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