Skip to Content Skip to Menu

CB Subs: List of email addresses for expired subscriptions

6 years 6 months ago #304169 by quantumgravity
Hi,

We're finding that invoices sent through the Mailer often find their way to spam, but a follow-up email sent directly from an administrator does get through. For that to work, we need a list of email addresses of the expired subscribers.

You can find a list of the (deadbeat) users easily using the search criteria inside CBSubs-->Subscriptions. But that doesn't list email addresses, and looking up 100 of them would take a long time. A regular CB user list with "Special" access would work, but the subscription expiration date or subscription status doesn't show up as a field for filtering.

Is there an easy way to get such a list of email addresses?

Thanks!

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • OFFLINE
  • Posts: 48541
  • Thanks: 8290
  • Karma: 1445
6 years 6 months ago #304183 by krileon
You should be able to filter CB > User Management to all expired users for any plan or a specific plan. Your alternative is probably a custom database query to get exactly the information you're needing.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: quantumgravity

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum