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[SOLVED] Payments not working

  • RFrazier
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6 years 8 months ago - 6 years 8 months ago #302466 by RFrazier
[SOLVED] Payments not working was created by RFrazier
Hello, when I try and process a membership payment i get the following popup.


<table class="table">
<caption>Your membership for payment:</caption>
<thead>
<tr>
<th scope="col" class="cbregBaItdescription">
Item </th>
<th scope="col" class="cbregBaItrate">
Price </th>
</tr>
</thead>
<tbody>
<tr class="cbregBasketItemLine cbreg_blue cbreg_admin_blue">
<td class="cbregBasketItemLine cbregBaItdescription" title="Item">
Upgrade Subscription Plan: Shepherd for RFrazier </td>
<td class="cbregBasketItemLine cbregBaItrate" title="Price">
<span class="cbregRate"><span class="cbregPriceCur"><span class="cbregPcur">USD</span>&nbsp;<span class="cbregPint cbregPintwCts">7</span><span class="cbregPsep">.</span><span class="cbregPcts">00</span></span></span><span class="cbregFor"> per </span><span class="cbregTimeframe">month</span> </td>
</tr>
</tbody>
<tfoot>
<tr class="cbregBasketTotalizerLine cbregBaItFLinegrandtotal">
<td class="cbregBaItFColdescription" title="Item">
Total per payment </td>
<td class="cbregBaItFColrate" title="Price">
<span class="cbregPriceCur"><span class="cbregPcur">USD</span>&nbsp;<span class="cbregPint cbregPintwCts">7</span><span class="cbregPsep">.</span><span class="cbregPcts">00</span></span> </td>
</tr>
</tfoot>
</table>
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Last edit: 6 years 8 months ago by krileon. Reason: Added [SOLVED] tag to subject

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  • krileon
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6 years 8 months ago #302480 by krileon
Replied by krileon on topic Payments not working
Popup? Please take a screenshot of what you're seeing. Ensure everything is up to date and that you've a payment gateway configured within CBSubs > Gateways. Please retest with default Joomla protostar template if issue persists to rule out template conflict.


Kyle (Krileon)
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  • RFrazier
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6 years 8 months ago #302483 by RFrazier
Replied by RFrazier on topic Payments not working
Tried to screenshot, won't take one. I think because of it being a payment page. But here is whats in the popup...

<table class="table">
<caption>Your membership for payment:</caption>
<thead>
<tr>
<th scope="col" class="cbregBaItdescription">
Item </th>
<th scope="col" class="cbregBaItrate">
Price </th>
</tr>
</thead>
<tbody>
<tr class="cbregBasketItemLine cbreg_blue cbreg_admin_blue">
<td class="cbregBasketItemLine cbregBaItdescription" title="Item">
Subscription Plan: Flock for rafrazier@protonmail.com
<td class="cbregBasketItemLine cbregBaItrate" title="Price">
<span class="cbregRate"><span class="cbregPriceCur"><span class="cbregPcur">USD</span>&nbsp;<span class="cbregPint cbregPintwCts">3</span><span class="cbregPsep">.</span><span class="cbregPcts">00</span></span></span><span class="cbregFor"> per </span><span class="cbregTimeframe">month</span> </td>
</tr>
</tbody>
<tfoot>
<tr class="cbregBasketTotalizerLine cbregBaItFLinegrandtotal">
<td class="cbregBaItFColdescription" title="Item">
Total per payment </td>
<td class="cbregBaItFColrate" title="Price">
<span class="cbregPriceCur"><span class="cbregPcur">USD</span>&nbsp;<span class="cbregPint cbregPintwCts">3</span><span class="cbregPsep">.</span><span class="cbregPcts">00</span></span> </td>
</tr>
</tfoot>
</table>
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  • RFrazier
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6 years 8 months ago - 6 years 8 months ago #302485 by RFrazier
Replied by RFrazier on topic Payments not working
Also, the payment settings are ok as I have a store and crowdfunding also on my site and they are both working ok...I did transaction with them both and they went through ok I am using authorize.net

Payment gateway is setup ok. It was working before. Template change doesn't help.
Last edit: 6 years 8 months ago by RFrazier.

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6 years 8 months ago #302504 by RFrazier
Replied by RFrazier on topic Payments not working
Does the latest version of CBSubs support TLS 1.2? Authorize.net has disabled TLS 1.0 & TLS 1.1

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  • beat
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6 years 8 months ago #302527 by beat
Replied by beat on topic Payments not working

RFrazier wrote: Does the latest version of CBSubs support TLS 1.2? Authorize.net has disabled TLS 1.0 & TLS 1.1


CBSubs supports TLS v1.2.

Encryption is handled at system-level (typically Linux). But your system must be up-to-date (well, at least not years old).

Regarding your popup: CBSubs's only pop-up window is for invoice(s) displays. So something else must be making that.

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