I am trying to close a membership level/plan and want all people in that plan to become expired.
I go to Import and choose Source as 'Free Plan' & 'Active'.
Import Destination 'Free Plan' & 'Expired' - date from Y2K (very old).
When I run the importer I get:
1064 You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ')' at line
I have run all of the CB and Joomla DB checks and all run clear.
Help!
Last edit: 6 years 9 months ago by beat. Reason: Added [SOLVED] tag to subject
Is the free plan a free lifetime plan? If so do you have CBSubs configured to create subscriptions for free lifetime plans within CBSubs > Settings > Global? If not please enable that and see if that solves it.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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Thanks for your detailed report. I could reproduce the issue (got tracker number #7021), and find the reason and fix it in the nightly just released to downloads.
Hope that allows you now to import your plans. Please make sure that they are not exclusive with existing active subscriptions, as that's something that the import function is checking.
krileon
