You can renew them manually by editing within CB > User Management and there's a checkbox to renew their subscription, but this will not record a payment. To record a payment you can go through the frontend purchase process on their behalf by being logged in as a CB Moderator, navigating to their profile, and using their Subscription tab as they would. If you've an offline payment gateway you can utilize that to confirm an offline payment then in CBSubs > Baskets pay the basket to record a payment and renew the subscription.
Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
