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Current Subscription not displaying

  • nbora
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7 years 3 months ago #296337 by nbora
Current Subscription not displaying was created by nbora
The Current Subscription for users is not displaying in the Membership Plan Tab in user profile
Also no information is displaying in CB Sub Module.

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  • krileon
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7 years 3 months ago #296360 by krileon
Replied by krileon on topic Current Subscription not displaying
Update both CB and CBSubs then recheck. If still not displaying carefully review the Access tab of your plans within CBSubs > Plans and ensure both the usergroup and view access level are set to Public then recheck.

Also no information is displaying in CB Sub Module.

That's because your CBSubs module is out of date compared to CBSubs.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • nbora
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7 years 3 months ago #296374 by nbora
Replied by nbora on topic Current Subscription not displaying
Updating to the latest build was what i tried first before posting.

So I have latest versions:
pkg_communitybuilder_2.1.3+build.2017.08.10.23.23.10.914ce3ace.zip
CB Subs 4.1.0+build.2017.08.07.20.58.58.bc03b6077
mod_cbsubscriptions-4.1.0+build.2017.08.07.20.58.58.bc03b6077

Access for usergroup and view access level are already set to public

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  • krileon
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7 years 3 months ago #296388 by krileon
Replied by krileon on topic Current Subscription not displaying
Review any conditions you may have applied under the Workflows tab of your plans. As you're already logged in they'll be considered Upgrades so ensure your plans allow upgrades.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

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