Can you please advise what is causing the error message which my users are getting after payment via PayPal. The payments are actually successful but this message is shown on return to my site which is confusing to the user and the payment is not shown in CB payments.
I have also just realised that the confirmation email was not sent and so had to manually confirm and activate the membership via the admin panel. The resend confirmation email is also not working. Any reasons for all this.
Am using CB 2.1.2+build.2017.03.31.23.49.38.3bf553c4c and CB Subs 4.1.0+build.2017.02.05.10.47.55.62b0580e3
Attachments:
Last edit: 8 years 1 week ago by notyooagain. Reason: More info
Most likely your PayPal gateway configuration is incomplete. That's due to an authentication error when using PayPal API to validate the payment. Ensure "Your PayPal Identity Token" is absolutely correct within your PayPal gateway configuration in addition to the other parameters. See the below of same issue.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
