The Users did not renew to change these settings because it showed the users last time they logged in. I rolled back the Users membership, but I wonder will I be dealing with this issue again in 2018.
Is there no IPNs for that subscription within CBSubs > Notifications? No history logs within CBSubs > History for it either? The history should have a log of when its status was changed at the least.
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Did you edit those users and renew them on accident from backend or use the CBSubs Import feature?
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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Is there an auto action acting on login? Did it to do this on frontend login or backend login? I've never heard of this happening. CBSubs it self doesn't have backend login usage and frontend is only to check self.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
