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[SOLVED] 2checkout No suitable basket found

  • Dismas
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8 years 2 months ago #285654 by Dismas
Replied by Dismas on topic 2checkout No suitable basket found

krileon wrote: I've informed Beat of your topic. He is more familiar with 2checkout setup that I am. I apologize for the inconvenience.


I seem to have the same problem.
Created a Donation plan and can enter amount in user profile in backend. However:

No basket created...
See donation under "Donation" menu...however the log says already paid and activated...even though no checkout screen or payment method was available.

# Event time Event type Message Table affected Table Key Change
1 09/09/2016 06:31:20 Change log Donation paid and activated Donations 1
2 09/09/2016 06:31:20 Change log Donation record created Donations

Could you please share any solution?

Thanks

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  • krileon
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8 years 2 months ago #285694 by krileon
Replied by krileon on topic 2checkout No suitable basket found
Please read the topic. Beat has provided what the problem is in regards to this topic. If your issue does not match this topic then please create a new topic detailing your issue.


Kyle (Krileon)
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  • beat
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8 years 2 months ago #286109 by beat
There were 2 main config issues with Julie's installation:

1. The API was not selected at 2Checkout: Selected "Custom integration with API"
2. The CBSubs setting was for test-gateway, but it was a production account.

Each of them can explain the error observed.

From the PM I got, it is now working, so marking this as solved. :-)

Dismas: Please create a new topic if you still have issues.

Beat - Community Builder Team Member

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The following user(s) said Thank You: krileon

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