I must be missing a setting somewhere. Sorry for the dumb question, but I can't seem to find a solution searching or poking about our site.
Problem
Users can't log in to our Joomla site because is says either: "Your membership has expired" or "A membership is needed for access." But we want them to be able to log in. Our site access isn't contingent on paid membership. We actually need them to be able to log in so they can renew memberships, etc.
Is this a simple setting that I'm missing somewhere?
The problem cropped up right after we updated to Joomla 3.6 and updated to CB Paid Subscriptions. It was working fine before that. We're using CB Paid Subscriptions 4.1 and Joomla 3.6.2 and the latest Community Builder 2.0.14(?).
Last edit: 8 years 3 months ago by krileon. Reason: Added [SOLVED] tag to subject
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.