ThePiston wrote: Hi, using CBsubs 4.1, CB 2.0.14 and when I try to unsubscribe someone in the backend as admin, I get this error:
Submitted unsubscription didn't return an error but didn't complete.
This user is on auto-renew - is that why?
This seems to be due to a race condition, where the subscription is set as being autorecurring, but the corresponding payment basket does not have a subscription id subscr_id memorized for it.
Which gateway was that subscription's basket paid with ?
Probably by clicking the "Change Logs" for that basket in the baskets list, and hovering the changes an explanation may be found for when the subscr_id got removed.